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Auto Dialer System/Call Center/Voice Navigation/IVR-M ( Mobile SIM Card Supported)


Why do we need IVR system? 

Scenario1:


  • If you want to call the customer to inform them the info like promotion or discount.
  • If you want to find out the customer who are interested in your business.
  • If you want to do an voice advertisement about your products. 
IVR System Can Do It Automatically!

Scenario2:If

  • If you need to answer the similar questions repeatedly. 
  • If you need to transfer the customer to the specific service agents. 
  • If you need to guild the customer to follow your instructions.  

IVR System Can Do It Automatically!

System Configuration:

Hardware:  Voice Box  +   Fixed Wireless Terminal


Software: IRV software Standard version

Connection Diagram:


OS support:

Win10/Win8.1/Win7/WinXP

Our company have strong R&D team to provide your professional support. We can customize the product based on your request.

We do what we say, and we say what we do.

IVR-S Key Features:   

  • One key to import all the customer info unlimited from Excel, TXT and CSV file. 
                        
  • You can set the time period to execute the call.        

  • You can set the times repeated to call the customer who answered or not answered.

         
  • The system can add prefix or suffix  automatically when dial the number.

          
  • You can set the conditions for what kind of customers to send short messages.         
  • The call is recorded  from the beginning to the end and the audio files are saved in the computer.

  • Easy for statistic and data analyzation with automated clear chart
  • Every call status is monitored and shown timely
  • The system can integrate the info like customer name or fee owed, etc into the audio file playbacked and the SMS prepared to send automatically.

    Example: Mr Johnyour loan overdue nowthe number is $13000, please pay back today.

    (Speech File)(Database Seg) +(Speech File)(Database Seg) +(Speech File)

             

After you complete the configuration based on your business request, IVR System will do the next. 

All you need to do are two steps:

 

SW Detailed Introduction:

Task Management: You can set Ring Duration, Call Duration, Interval between two calls, Execution Period, etc based on your request. 


Phone nubmer list: Import all the customer info like phone numbers, address, customer name, etc, from TXT file, Excel file and CSV file. 


Current Channle Status: Monitor the channel timely when calling. 

Speech List: you can record a audio file via any recorder. you also can  use software to transfer TXT to speech file.


System Confituration:

1. Here to add customer fields. 


2. Here to set this system as incoming call voice navigation function. 


3. Here to add suffix or prefix. 


Customer Service:

We provide full support for the guidance of installation and usage via remote desktop tool.

We provide 24 hours on-line free support for all your questions you met. 

Assurance:

1. Hardware Warranty period: 1 year

2. Software upgrade for free

3. Refund with no condition if you don't like it within 7 days.


24 hours Customer Service Hotline: 86-15801668985

WhatsApp: 8615910789038

Package size: 34 Centimeters * 30 Centimeters * 20 Centimeters

Weight: 1.500 Kilogram





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FreeTeleCom Technology (China) Co.,Ltd   Copyright   Address:6F, Satellite Building, No.63, Zhichun Rd. Haidain District, Beijing, China, 10080    QQ:3080936331          Sales Manager: Broaden, Xue   Email: FreeTeleCommunication@yahoo.com   
Cell Phone: 86-15801668985




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